Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the website spinanga-aussie.com and any related services branded as Spinanga, including access to and use of its online casino and associated products. By registering an account, accessing, or using the services, you agree to be bound by these Terms, as updated from time to time. These Terms are effective from 1 January 2026 and supersede any earlier versions published on spinanga-aussie.com.

Definitions

For the purposes of these Terms, the following definitions apply:

• "Operator" means Liernin Enterprises Ltd, a company incorporated in the Marshall Islands (operator jurisdiction), together with any parent, subsidiary, and affiliated entities, including but not limited to historical operator Rabidi N.V. and payment processor Tilaros Limited (Cyprus-based), insofar as they provide or support services for the brand Spinanga on spinanga-aussie.com.
• "Website" means the site located at https://spinanga-aussie.com and all related subdomains, applications, and mirror sites through which the Spinanga services are offered to Australian users.
• "User" or "Player" means any natural person who accesses the Website, registers an account, or otherwise uses any services provided by the Operator through spinanga-aussie.com.
• "Account" means a personal user account registered on the Website, identified by a unique username or email, and used to access the services, deposit funds, place bets, and request withdrawals.
• "Services" means all online gambling and gaming services, including but not limited to pokies/slots, table games, live casino, virtual games, tournaments, and any ancillary services such as bonuses, promotions, and loyalty programs, made available on the Website.
• "Bet" or "Wager" means any amount of real money or bonus funds staked by the Player on the outcome of a game, event, or other gambling activity offered on the Website.
• "Bonus" means any promotional value granted by the Operator, including but not limited to deposit bonuses, free spins, cashbacks, loyalty rewards, and tournament prizes, subject to specific terms and wagering requirements.
• "Bonus Funds" means funds credited to a Player's Account as part of a Bonus, which may be subject to wagering, time limits, game restrictions, and withdrawal limitations.
• "Real Money Balance" means funds deposited by the Player or winnings derived from such deposits that are not subject to additional wagering requirements.
• "Game Provider" means any third-party software developer supplying games and gaming platforms integrated into the Website.
• "Payment Method" means any supported deposit or withdrawal channel, including but not limited to bank cards, bank transfers, PayID, Neosurf, e-wallets, vouchers, and cryptocurrency solutions where available.
• "Prohibited Jurisdictions" means countries and territories from which the Operator does not accept players, including, without limitation, the United States of America, the United Kingdom, and, where stated, France and any other jurisdictions listed on the Website as restricted.
• "AU Law" or "Australian Law" refers generally to the laws of the Commonwealth of Australia and its states/territories, including laws relating to interactive gambling and consumer protection, to the extent they apply to offshore operators.
• "Business Day" means any day other than a Saturday, Sunday, or public holiday in the place where the relevant processing entity is located.

Account Registration

Eligibility and Age Requirements

• Minimum age: You must be at least 18 years old or the legal age for online gambling in your place of residence, whichever is higher, to open an Account and use the Services.
• Residence: By registering, you confirm that:
  • you are not a resident or citizen of any Prohibited Jurisdiction, including the USA and UK; and
  • you are legally permitted to participate in online gambling in your jurisdiction.
• Australian users: The Operator accepts Australian players on an offshore, grey-market basis. The Website is not licensed under Australian state or territory gambling laws, and you access it at your own discretion and risk.

Account Creation Process

1. Registration form: To create an Account, you must complete the online registration form, providing:
   • full legal name;
   • date of birth;
   • residential address and country of residence;
   • valid email address and, where requested, mobile number;
   • chosen username and password.
2. Email verification: You may be required to verify your email address by clicking a confirmation link sent to the email you provided. The Operator may suspend or restrict your Account until verification is completed.
3. Know Your Customer (KYC): At registration, prior to withdrawals, and at any time during your relationship with the Operator, you may be asked to provide KYC documentation, which may include:
   • photo identification (passport, driver's licence, or national ID);
   • proof of address (utility bill, bank statement, or official letter, generally not older than 3 months);
   • proof of payment method ownership (e.g., redacted card copy, e-wallet screenshot, or bank statement);
   • source of funds or source of wealth documentation where required for regulatory or risk purposes.
4. Verification checks: The Operator may conduct electronic checks and request additional documents or video calls to confirm your identity, age, and residence before enabling full access, deposits, or withdrawals.

User Obligations

• Accuracy of data: You warrant that all information you provide is true, complete, and up to date. You must promptly update your Account details if any information changes.
• One account policy: You may hold only one Account on the Website. Multiple or duplicate accounts may be closed, and bonuses and winnings from such accounts may be voided.
• Password security: You are responsible for maintaining the confidentiality of your login details and for any activity conducted through your Account. You must:
  • choose a strong password and keep it confidential;
  • not share your Account with any third party;
  • immediately notify support at [email protected] if you suspect unauthorised access.
• Personal use only: The Account may be used only by you and only for personal, non-commercial gambling activities. You may not act on behalf of others or use the Account for pooling, agent activity, or any professional betting services.
• Compliance with laws: You are solely responsible for ensuring that your use of the Services does not violate any laws or regulations applicable to you, including tax obligations and local prohibitions on online gambling.

Betting & Gameplay Rules

General Betting Rules

• Game rules: Each game or product offered on the Website is governed by its own rules as displayed within the game interface or informational pages. By placing a Bet, you confirm that you understand and accept the relevant game rules.
• Stake limits: Minimum and maximum Bet amounts are determined by the Operator and/or Game Provider and are shown in the game interface. The Operator reserves the right to adjust limits and to refuse or limit Bets at its discretion.
• Bet confirmation: A Bet is deemed accepted once it is processed by the system and appears in the game's transaction history. Once accepted, Bets generally cannot be cancelled or modified by the Player.
• Currency: For Australian users, the primary account currency is typically AUD, although alternative currencies may be offered. Currency conversion rates and any related fees are determined by payment processors or your bank.
• Game availability: The Operator does not guarantee that any specific game will be available at all times. Games may be added, removed, or suspended without prior notice.

Cancellation, Errors and Malfunctions

• Obvious errors: If a Bet or payout is accepted or processed at incorrect odds, stakes, or pay-table values due to an obvious error, technical failure, or misconfiguration, the Operator may:
  • void the affected Bet(s); or
  • adjust the Bet(s) and settlement to reflect the correct terms that should reasonably have applied.
• System malfunctions: In the event of a system or communication malfunction, game failure, or interruption causing game outcomes or balances to be incorrectly displayed, all Bets and payouts affected may be declared void. Balances will be restored to the state recorded by the Operator's and Game Providers' logs prior to the malfunction.
• Disconnections: If you are disconnected during gameplay, the result of the Bet will be determined by the game's rules and recorded on the server. Upon reconnection, the final result and your updated balance will be displayed.

Conduct in Live Casino and Chats

• Respectful behaviour: When participating in live casino tables, chat rooms, or any interactive features, you must:
  • refrain from using abusive, offensive, discriminatory, or threatening language;
  • not harass, insult, or bully dealers, staff, or other players;
  • respect community guidelines and any specific rules indicated in the chat.
• Prohibition of fraud and collusion: You must not:
  • collude with other players or third parties to gain an unfair advantage;
  • use bots, scripts, AI tools, or automated systems to place Bets or make decisions;
  • manipulate software, exploit bugs, or engage in any form of cheating or advantage play contrary to game rules.
• Sanctions: Breaches of conduct rules may result in:
  • chat restrictions or permanent chat bans;
  • voiding of affected Bets, forfeiture of bonuses and winnings;
  • Account suspension or closure and reporting to relevant authorities and Game Providers.

Bonus Terms

Activation and Eligibility

• Promotional offers: The Website may offer welcome bonuses, reload bonuses, free spins, cashback, tournaments, and other promotions to eligible Players. Each promotion is subject to these Terms and any specific promotional rules published on the Website.
• Eligibility: Bonuses are generally limited to:
  • one per person, household, IP address, email address, payment method, or device; and
  • Players who meet minimum deposit requirements and have no active account restrictions.
• Activation: To activate a Bonus, you may be required to:
  • enter a bonus code during deposit;
  • opt-in via a promotion page; or
  • accept the Bonus in your Account interface.
  • If not claimed as indicated, the Bonus may not be applied.

Wagering Requirements and Timeframes

• Wagering: Unless stated otherwise in specific promotional rules:
  • deposit bonuses and related Bonus Funds are subject to wagering requirements (e.g., 35x the bonus amount, or 35x the deposit plus bonus); and
  • free spin winnings are converted to Bonus Funds with designated wagering requirements.
• Contribution of games: Different games may contribute differently towards wagering requirements. Typically:
  • pokies/slots count 100%;
  • table games and live casino may count at a reduced percentage or 0%;
  • certain games may be entirely excluded from bonus play.

  The exact contribution table is specified in the promotional or bonus policy pages.

• Time limits: Bonuses must generally be wagered within a specified period (for example, 7 - 30 days from activation). If wagering is not completed within the applicable timeframe, remaining Bonus Funds and any associated winnings may be forfeited.

Prohibited Games and Bonus Abuse

• Restricted games: Certain games or categories may be excluded from bonus wagering or subject to special restrictions. Placing Bets on such games with Bonus Funds may result in the Bonus and associated winnings being voided.
• Irregular play: The following, among others, may be treated as bonus abuse or irregular play:
  • placing single Bets or series of Bets that exceed the maximum bonus Bet limit stated in the promotion;
  • using low-risk or zero-risk betting strategies (e.g., betting on both red and black in roulette);
  • delaying game rounds or bonus features (such as free spins or bonus games) while playing with real money and then resuming them after a bonus is activated;
  • systematically exploiting software bugs, latency, or other vulnerabilities.
• Consequences of abuse: If the Operator reasonably suspects bonus abuse or violation of bonus rules, it may:
  • cancel active bonuses and associated winnings;
  • confiscate bonus-related funds from your Account;
  • close or restrict your Account and refuse future bonuses.

Combining Promotions

• One active bonus rule: Unless explicitly allowed, only one bonus or promotion may be active at the same time. Attempting to combine multiple promotions may render one or more of them void.
• Order of play: Where both Real Money Balance and Bonus Funds are available, the Operator will generally deduct Bets from your Real Money Balance first, followed by Bonus Funds, unless otherwise stated.
• Changes to bonuses: The Operator reserves the right to modify, suspend, or cancel any promotion at its discretion, provided that:
  • changes do not affect Bonuses already accepted, except where necessary to address manifest errors, fraud, or legal/regulatory requirements; and
  • Players are informed via Website notices or direct communication where materially affected.

Payments & Withdrawals

Deposit Methods and Processing

• Supported methods: Deposits may be made using various Payment Methods, which may include:
  • credit and debit cards (processed via entities such as Tilaros Limited or other authorised payment processors);
  • bank transfers and PayID (for Australian users, where available);
  • Neosurf and other voucher systems;
  • selected e-wallets and, where permitted, cryptocurrencies.
• Minimum and maximum deposits: The Operator sets minimum and maximum deposit limits per transaction, which may vary by Payment Method and user profile. Current limits are displayed in the cashier section of the Website.
• Processing times: Deposits are usually credited instantly but may take longer depending on the Payment Method and intermediary institutions. The Operator is not responsible for delays caused by banks, payment providers, or third parties.
• Fees: The Operator endeavours not to charge deposit fees; however, third-party providers or banks may apply their own charges, currency conversion fees, or other costs, for which the Operator is not liable.

Withdrawals

• Withdrawal methods: Withdrawals are generally processed via the same Payment Method used for deposits, where possible. If this is not feasible, an alternative method may be offered at the Operator's discretion.
• Verification: Before processing any withdrawal, the Operator may:
  • conduct KYC checks and request updated identification documents;
  • verify the ownership of the Payment Method used;
  • request additional information to comply with anti-money laundering and counter-terrorism financing requirements applicable in its licensing jurisdictions.
• Processing times: The Operator aims to review and process withdrawal requests within a reasonable timeframe, typically within 1 - 3 Business Days, although delays may occur due to verification procedures, bank processing, or other factors outside the Operator's direct control.
• Withdrawal limits: Daily, weekly, or monthly withdrawal limits may apply, depending on your player status, Payment Method, and internal risk rules. Such limits are disclosed in the cashier section or may be communicated by support.
• Pending withdrawals: The Operator may allow you to cancel a pending withdrawal before it is processed. Once processing has commenced, the withdrawal can no longer be cancelled.

Refunds and Chargebacks

• No credit facility: The Operator does not provide credit. Bets can be placed only with cleared funds in your Account.
• Refund policy: Deposits are generally non-refundable once used for gameplay. Refunds may be granted solely at the Operator's discretion in exceptional circumstances and will normally require you to complete verification procedures.
• Chargebacks: If you initiate a chargeback or dispute a transaction with a bank, card issuer, or payment provider:
  • the Operator may suspend or close your Account;
  • any winnings obtained from the disputed transaction may be withheld or forfeited;
  • the Operator may seek to recover outstanding amounts, including any reasonable costs, fees, and expenses incurred in connection with the chargeback.
• Refunding Bets and Bonuses: Where a Bet or Bonus is voided due to error, malfunction, or violation of these Terms:
  • the Bet amount may be returned to your Real Money Balance; or
  • Bonus Funds may be removed, together with any winnings derived from such Bonus.

Limitation of Liability

Operator's Obligations

• Service provision: The Operator will use reasonable efforts to:
  • provide the Services with reasonable skill and care;
  • ensure that game outcomes are generated fairly through certified random number generators or equivalent mechanisms provided by Game Providers;
  • maintain accurate records of transactions, Bets, and balances.
• No guarantee of uninterrupted access: While the Operator strives to keep the Website available at all times, it does not guarantee uninterrupted operation, error-free performance, or continuous availability of any specific game or feature.

Exclusions of Liability

• Technical failures: To the maximum extent permitted by applicable law, the Operator is not liable for:
  • any loss arising from technical failures, system errors, software defects, or communication interruptions;
  • malfunctions or failures of your devices, internet connection, or third-party services.
• Indirect losses: The Operator is not liable for:
  • indirect, consequential, special, or incidental damages;
  • loss of profits, business, data, goodwill, or opportunity, whether arising in contract, tort, or otherwise.
• User's responsibility: You acknowledge that:
  • all gambling involves risk of losing money;
  • you are solely responsible for your gambling decisions, including stakes and game choices;
  • you should never gamble with funds you cannot afford to lose.

Maximum Liability and Local Law

• Cap on liability: Without limiting any mandatory rights under Australian consumer protection law that cannot be excluded, the Operator's aggregate liability to you in respect of any claim arising out of or in connection with the Services, whether in contract, tort, or otherwise, shall not exceed the greater of:
  • the amount of the Bet or transaction from which the liability directly arose; or
  • the total amount of funds you have deposited into your Account in the six (6) months immediately preceding the event giving rise to the claim.
• Non-excludable rights (AU-specific note): Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term implied or imposed by the Australian Consumer Law or any similar legislation that cannot lawfully be excluded or limited. Where such provisions apply, the Operator's liability is limited, to the extent permitted, to resupplying the relevant services or paying the cost of having them resupplied.

Intellectual Property Rights

• Ownership: All content and materials on the Website, including but not limited to text, logos, trademarks, graphics, images, audio, video, software, code, and game titles, are the intellectual property of the Operator, its licensors, or Game Providers and are protected by copyright, trademark, and other intellectual property laws.
• Limited licence: You are granted a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services solely for your own private, non-commercial entertainment in accordance with these Terms.
• Prohibited uses: You must not, without prior written consent from the Operator or relevant rights holder:
  • copy, reproduce, modify, adapt, translate, or create derivative works from any part of the Website or its content;
  • distribute, transmit, publish, sell, rent, lease, or otherwise exploit the Website or its content for any commercial purpose;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the software used on the Website, except where such activity is expressly permitted by applicable mandatory law.
• Trademarks: The names, logos, and brands associated with Spinanga and Spinanga displayed on spinanga-aussie.com are trademarks or registered trademarks of the Operator or its partners. You are not granted any right or licence to use these trademarks except as strictly necessary for personal use of the Services.

Privacy & Data Protection

• Privacy policy: The collection, use, storage, and disclosure of your personal data are governed by the Website's Privacy Policy, as updated from time to time. By using the Services, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your data as described therein.
• Data processing: The Operator may process your personal data for purposes including:
  • account registration and management;
  • verification and KYC checks;
  • transaction processing and fraud prevention;
  • compliance with legal and regulatory obligations in the Operator's licensing jurisdictions;
  • marketing and service improvement, subject to your consent where required.
• Third parties: Your data may be shared with trusted third parties such as payment processors (including Tilaros Limited and others), identity verification providers, and regulatory bodies where necessary and lawful. Such sharing is conducted in accordance with the Privacy Policy.

Changes to Terms

• Right to amend: The Operator may amend, update, or replace these Terms at any time to reflect:
  • changes in law or regulatory requirements in its licensing jurisdictions or relevant markets (including Australia);
  • adjustments to business practices, products, or services; or
  • corrections of errors, clarifications, and improvements in wording.
• Notification procedure: When material changes are made, the Operator will:
  • update the "effective date" at the beginning of these Terms; and
  • endeavour to notify you via in-site notifications, email, or prominent banners on the Website.
• Continued use: By continuing to use the Services after changes to the Terms have taken effect, you are deemed to have accepted the updated Terms.
• Disagreement with changes: If you do not agree with any updated Terms:
  • you must stop using the Website and Services immediately; and
  • you may request closure of your Account and withdrawal of any remaining Real Money Balance, subject to these Terms and applicable verification requirements.

Termination & Suspension

Termination by the Player

• Account closure: You may request closure of your Account at any time by contacting customer support at [email protected] or using any available self-service tools on the Website.
• Withdrawal of funds: Upon requesting closure, you may withdraw any remaining Real Money Balance, subject to:
  • completion of KYC and verification procedures; and
  • compliance with these Terms, including bonus and wagering rules.

Suspension and Termination by the Operator

• Grounds for suspension or closure: The Operator may suspend, restrict, or close your Account, with or without prior notice, if:
  • you breach these Terms or any game/bonus rules;
  • there is suspicion or evidence of fraud, collusion, money laundering, terrorist financing, or other unlawful activity;
  • you provide false, misleading, or incomplete information during registration or verification;
  • you are underage or not legally allowed to use the Services;
  • you initiate chargebacks or disputes relating to deposits;
  • your behaviour towards staff or other players is abusive, threatening, or otherwise unacceptable.
• Effects of suspension: During suspension:
  • you may be prevented from logging in, placing Bets, or claiming Bonuses;
  • withdrawals may be temporarily withheld pending investigation and verification;
  • Bonus Funds and promotions may be paused or cancelled.
• Account closure: If your Account is closed:
  • remaining Real Money Balance (excluding any sums subject to forfeiture or chargeback) may be returned to you, subject to any applicable legal, regulatory, or internal risk requirements;
  • Bonus Funds and associated winnings may be forfeited where closure results from a serious breach of these Terms.
• Notification: Where reasonably practicable and lawful, the Operator will notify you by email of the reason for suspension or closure and inform you of any remaining funds and subsequent steps.

Governing Law & Jurisdiction

• Operator jurisdiction: These Terms and your use of the Services are governed by the laws of the jurisdiction in which the Operator is established and licensed to provide online gambling services, including, as applicable and from time to time, the laws of:
  • the Marshall Islands (corporate registration for Liernin Enterprises Ltd);
  • the Philippines in relation to licensing by PAGCOR (where applicable);
  • Anjouan under any active Anjouan Gaming Licence (where applicable); and
  • historically, Curaçao under licence number 8048/JAZ2020-001 issued by Antillephone N.V. to Rabidi N.V. (noting this is of historical relevance and subject to licensing migration).
• Australian users: You acknowledge that:
  • the Services are provided from outside Australia by an offshore operator;
  • local Australian gambling laws may treat such services as unregulated or restricted, and you access them at your own initiative; and
  • nothing in these Terms is intended to limit any non-excludable rights you may have under Australian law.
• Dispute resolution: In the event of a dispute:
  • you should first contact customer support at [email protected] and provide all relevant details;
  • the Operator will attempt to resolve the matter internally within a reasonable period;
  • if the dispute cannot be resolved amicably, it may be referred to the competent courts or arbitration bodies in the Operator's primary governing jurisdiction, unless mandatory laws in your country of residence require otherwise.
• Jurisdiction: Subject to any mandatory consumer protection provisions, you agree to submit to the non-exclusive jurisdiction of the courts of the Operator's principal jurisdiction of incorporation or licensing for the resolution of disputes arising from or relating to these Terms or the Services.

Contact Information

• Customer support:
  • Email: [email protected]
  • Website: https://spinanga-aussie.com
• Legal and compliance correspondence: All legal notices, requests relating to these Terms, and formal correspondence to the Operator should initially be sent via email to:
  • [email protected]

  The Operator may provide a dedicated legal or mailing address upon request or on the Website as licensing structures evolve.

• Additional information: Historical references to licences, responsible gambling information, and prior terms may be found via links historically associated with spinanga.com (such as spinanga.com/en/rules and spinanga.com/en/responsible-gaming), noting that such mirrors and validator links may change, become inactive, or redirect due to ongoing licensing migration.